Privacy Policy

1. Introduction

At Wellness House, your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect your information when you visit our website, purchase our products, or use our coaching and wellness services. By accessing our site, you agree to the practices described in this Policy.

2. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, billing/shipping address, and payment details when you place an order or book a service.
Account Information: If you create a member profile, we collect your chosen login details and any profile information you provide.
Usage Data: Pages you visit, time spent on the site, clicks, and other analytics to improve site performance.
Cookies & Tracking Technologies: To personalize your experience and remember your preferences.

3. How We Use Your Information

We use the information we collect to:

Process and fulfill orders (products and services).
Provide customer support and respond to inquiries.
Send updates about products, services, promotions, and blog articles (if you opt in).
Improve our website, offerings, and user experience.
Comply with legal obligations.

4. Sharing of Information

We do not sell your personal information. We may share your data only in the following circumstances:

Service Providers: With trusted third parties (e.g., Wix hosting, payment processors, shipping services) to operate our site and fulfill services.
Legal Requirements: If required by law, regulation, or to protect the rights and safety of Wellness House and its users.

5. Data Storage & Security

We take appropriate measures to protect your personal data from unauthorized access, alteration, or disclosure. Our website is hosted on Wix, which provides SSL encryption and secure storage. However, no online system is 100% secure, and we cannot guarantee absolute protection.

6. Your Rights

Depending on your location, you may have rights regarding your data, including the right to:

Access and request a copy of your personal information.
Correct inaccuracies in your data.
Request deletion of your personal data.
Opt out of marketing communications.

To exercise these rights, contact us at hello.wellnesshouse@outlook.com.

7. Cookies & Tracking

Our website uses cookies to enhance your browsing experience. You can disable cookies in your browser settings, but some site features may not function properly without them.

8. Third-Party Links

Our website may include links to third-party websites. We are not responsible for the privacy practices of these external sites.

9. Updates to this Privacy Policy

We may update this Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page with the revised “Effective Date.”

10. Contact Us

If you have any questions, concerns, or requests about this Privacy Policy, please contact us:
📧 Email: hello.wellnesshouse@outlook.com
📍 Mailing Address: PO Box 150502, Fort Worth, Texas 76108

General Disclaimers

1. Health & Wellness Disclaimer

The information provided on this website, including coaching, blog content, recipes, and product descriptions, is for educational and informational purposes only. It is not intended as medical advice, diagnosis, or treatment. Always consult a qualified healthcare professional before making changes to your diet, lifestyle, or wellness routine.

2. FDA Disclaimer (for teas, tinctures, honey infusions, herbs)

These statements have not been evaluated by the Food and Drug Administration (FDA). Our products are not intended to diagnose, treat, cure, or prevent any disease.

3. Results Disclaimer

Individual results may vary. Wellness House does not guarantee specific outcomes from coaching sessions, nutrition plans, or use of our products.

4. Coaching Disclaimer

Our coaching services (nutrition, wellness, NLP) are designed to provide guidance and support but do not replace professional medical, psychological, or therapeutic treatment. If you are experiencing a medical or mental health condition, please seek assistance from a licensed professional.

5. Allergy & Sensitivity Disclaimer

Our herbal and natural products are made with care, but individuals may react differently to natural ingredients. Please review product ingredient lists carefully. If you have allergies, sensitivities, or health conditions, consult your healthcare provider before use.

6. External Links Disclaimer

This website may contain links to third-party websites for your convenience. Wellness House is not responsible for the content, accuracy, or practices of these external sites.